Voice of the customer - PDFSEARCH.IO - Document Search Engine

Voice of the customer
Results: 279

#	Item
51	Customer Case Study Euronet: “Cooperation with GTS has always been good on the wide variety of services they provide us. The services provided by GTS fulfil our requirements and enable us to communicate faster and more Add to Reading List Source URL: www.gts.ro Language: English - Date: 2013-04-02 11:56:12 Electronic engineering Electronics Computing Euronet Worldwide Voice over IP MPLS VPN
52	PDF Document Add to Reading List Source URL: info.attivio.com Language: English - Date: 2015-05-24 19:11:06 Attivio Customer experience management Electronic commerce Customer relationship management Customer Upselling Voice of the customer Business Marketing Sales
53	OpinionLab, Inc. 600 Central Ave., Ste. 265 Highland Park, IL6100 www.opinionlab.com Add to Reading List Source URL: www.opinionlab.com Language: English - Date: 2013-06-28 10:16:46 Tealeaf Hotels.com Customer relationship management Customer insight Voice of the customer Customer engagement Customer experience Marketing Customer experience management Business
54	OpinionLab, Inc. 549 W. Randolph St. Suite 401 Chicago, IL4500 www.opinionlab.com Add to Reading List Source URL: www.opinionlab.com Language: English - Date: 2013-10-02 16:23:46 Cigna Tealeaf Customer relationship management Customer experience Voice of the customer Customer engagement Marketing Customer experience management Business
55	Metrics: You Are What You Measure! by John R. Hauser and Gerald M. Katz AprilJohn R. Hauser is the Kirin Professor of Marketing, Massachusetts Institute of Technology, Sloan Add to Reading List Source URL: www.mit.edu Language: English - Date: 2003-02-02 14:55:48 Customer satisfaction Business intelligence Innovation Voice of the customer Metrics Reference Model Business performance management Business Management Consumer behaviour
56	PDF Document Add to Reading List Source URL: www.5metacom.com Language: English Product management Market research Voice of the customer Market segmentation Pricing Customer Business Marketing Management
57	PDF Document Add to Reading List Source URL: www.insidecxm.com Language: English - Date: 2015-04-24 00:33:40 Touchpoint Voice of the customer Customer service Marketing Customer experience management Customer experience
58	The Voice of the Customer Add to Reading List Source URL: web.mit.edu Language: English - Date: 2011-05-22 11:05:48 Product management Voice of the customer Anticipatory thinking Quality function deployment New product development Marketing management Service design Digital strategy Customer experience Business Management Marketing
59	Self Service of Cents and Sensibility A 1% improvement in customer satisfaction in utilities is worth 4.6% in market value growth so says Claes Fornell of the University of Michigan, producers of the American Customer Sa Add to Reading List Source URL: thetaylorreachgroup.com Language: English - Date: 2011-11-11 09:53:06 Marketing Business Interactive voice response Customer experience management Mobile banking Mobile payment Voice-mail Customer service Self-service Electronic commerce Technology Payment systems
60	Banking on Customer Satisfaction Banco Santander is the largest financial group in the Iberian Península and Latin America. With the help of Altitude Software’s contact center applications, Banco Santander provides 2 Add to Reading List Source URL: www.altitude.com Language: English - Date: 2014-05-29 11:06:45 Interactive voice response Altitude Software Banco Santander Totta Call centre Spain Electronics Financial services Santander Group Cantabria Santander Cantabria

UPDATE